FAQ
Frequently Asked Questions - Your Luxurious Stay in St. Moritz
Welcome to the Grand Hotel des Bains Kempinski St. Moritz, a sanctuary of luxury and elegance in the heart of the Swiss Alps. To enhance your experience, we've answered the most frequently asked questions about our hotel and St. Moritz. Should you need further assistance, our Concierge team is always available.
T +41 81 838 30 58 | M [email protected]
About St. Moritz
Is St. Moritz worth visiting in summer?
Absolutely! St. Moritz transforms into a summer paradise with lush alpine landscapes, crystal-clear lakes and outdoor adventures such as hiking, mountain biking and water sports. It’s also a hub for cultural events and festivals, making it an ideal summer destination for nature lovers and culture enthusiasts alike.
When is the best time to visit St. Moritz?
The best time depends on your interests:
Winter (December to March): Perfect for skiing and snowboarding enthusiasts
Summer (June to September): Ideal for hiking, biking and soaking in the vibrant alpine atmosphere
Autumn: Enjoy a peaceful escape with fewer crowds and stunning fall colours.
Why is St. Moritz so famous?
St. Moritz is a global icon of luxury and winter tourism. It is renowned for hosting the Winter Olympics twice and for events like the White Turf horse races. Its stunning alpine beauty, upscale shopping, fine dining and rich history solidify its reputation as a premier year-round destination.
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Can you swim in St. Moritz?
Yes! During summer, enjoy swimming in pristine alpine lakes like Lake St. Moritz and Lake Silvaplana, which are surrounded by breathtaking mountain views. Many hotels, including ours, also feature luxurious pools for a more controlled environment.
Why is St. Moritz top of the world?
This title reflects both its high-altitude location and its status as a luxury destination. With world-class events, opulent amenities and spectacular natural scenery, St. Moritz stands as a pinnacle of sophistication.
Questions about our Hotel
What makes the Grand Hotel des Bains accommodation unique?
Our hotel combines exquisite craftsmanship, luxurious materials and unparalleled service. Every room and suite, with its blend of modern comfort and timeless elegance, serves as a tranquil retreat for discerning travellers.
What special experiences does the Grand Hotel des Bains in St. Moritz offer?
From private skiing adventures in the Alps to rejuvenating alpine-inspired spa treatments, we create bespoke experiences tailored to your preferences. Contact our Concierge team to personalise your stay.
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What culinary experiences can one expect at Grand Hotel des Bains?
Our cuisine combines traditional Swiss flavours with modern culinary techniques. Guests enjoy exclusive menus created by top chefs using fresh, local ingredients for an unparalleled taste experience.
At the Grand Hotel des Bains Kempinski in St. Moritz, several restaurants and bars offer unique culinary experiences:
Grand Restaurant Les Saisons offers guests an exquisite selection of regional, European and Alpine-Mediterranean dishes. The restaurant impresses with its à la carte style and smart-casual dress code.
Reserve a Table
Cà d'Oro is known for its gourmet cuisine that incorporates Mediterranean influences. With its formal atmosphere and à la carte offering, it provides an exclusive one-Michelin-starred dining experience.
Ristorante Da Adriano combines the best of northern and southern Italy. It offers Italian gourmet cuisine in an à la carte style with a smart-casual dress code for dinner.
Kempinski Bar & Lobby offers European cuisine, bar snacks and afternoon tea in a relaxed, smart-casual setting.
How can one book the best rooms or offers at Grand Hotel des Bains?
For the best selection and exclusive offers, we recommend booking directly through our website or reservation service.
How sustainable are the operational practices at Grand Hotel des Bains?
Sustainability is at the core of our operations. We use eco-friendly materials, prioritise local and seasonal cuisine, and focus on energy efficiency. The hotel is proud to hold the EarthCheck Silver Certification.
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What safety and hygiene measures has Grand Hotel des Bains introduced?
We prioritise your safety with comprehensive measures, including regular disinfection, air filtration and adherence to global health standards.
What is the best way to reach Grand Hotel des Bains in St. Moritz?
Our hotel is easily accessible by car, train or airplane. We also offer an exclusive shuttle service from the train station and nearby airports. For detailed travel information, please contact our concierge service at +41 81 838 3058 or email [email protected].
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Does Grand Hotel des Bains offer special packages or deals for special occasions?
Yes, we offer tailor-made packages for special occasions such as weddings, anniversaries and birthdays. Guests can choose from a variety of options to make their stay unforgettable. Please contact our Events Team at Groups & Events at +41 81 838 3035 or email [email protected].
Can events or conferences be held at Grand Hotel des Bains?
Absolutely. Our hotel has state-of-the-art event and conference facilities suitable for a variety of occasions. Our experienced events team assists in the planning and execution of your event.
What leisure activities does Grand Hotel des Bains offer?
In addition to classic activities such as skiing and hiking, we also offer yoga classes, guided nature walks and cultural tours. Our concierge team is happy to arrange individual activities according to your interests.
Read more about the Summer activities
or discover the Winter Wonderland
Are there special facilities for children at Grand Hotel des Bains?
Yes, we offer various facilities and activities for our younger guests, including a kids' club and special programmes aimed at making the stay as enjoyable as possible for families.
What wellness and spa facilities does Grand Hotel des Bains offer?
Our Alpine Spa offers a variety of treatments, including massages, facials and body therapies. Guests can also use our saunas, steam rooms and relaxing, quiet areas.
Does Grand Hotel des Bains offer special rates or discounts?
Yes, we offer seasonal special offers, early booking discounts and exclusive rates for our regular guests. Subscribe to our newsletter for the best offers.
