In order for each guest to enjoy a pleasant and relaxing experience, we ask that you respect the privacy of other guests and keep noise levels low to ensure a relaxing atmosphere. Learn more about pool etiquette here.
In order to make your stay as pleasant as possible, we kindly ask you to observe the following general etiquette and terms and conditions:
Registration and Access
Registration before entering the ADLON POOL is mandatory. Members are required to show their valid membership card upon check-in at the pool reception. Hotel guests should provide their room number at the pool reception upon entry. Admission to the ADLON POOL is permitted for individuals aged 16 and over. Entry to the sauna area is permitted from the age of 18. Children of hotel guests may use the pool area under the supervision of at least one adult with parental authority. Reservations for spa treatments and personal trainer appointments must be booked in advance at the pool or spa reception.
Day Membership
The ADLON POOL can also be used as part of a day membership. Registration for a day visit is required to guarantee your entry. Children up to and including the age of five pay no admission fee, children between six to eleven pay EUR 45, and from the age of twelve, the full price applies. Please contact the pool reception before your visit by calling T +49 30 2261 0 or emailing [email protected].
General Liability and Valuables
Use of the ADLON POOL is at your own risk, and the hotel is not liable for any damage to property or personal injury. We accept no liability for lost valuables. Please leave your valuables in your hotel room or deposit them at the hotel reception in the hotel safe provided for this purpose.
Dress Code and Hygiene
Swimwear, bathing shoes and bathrobes are compulsory throughout the pool and wellness area outside the changing rooms. This area is accessible only to members of the ADLON POOL and checked-in guests of the HOTEL ADLON KEMPINSKI BERLIN.
The sauna area is traditionally clothing-free. For hygienic reasons, use of the sauna is only permitted without clothing. Please use a towel under your entire body to avoid skin contact with the sauna benches.
In the fitness area, appropriate fitness clothing with clean trainers is mandatory. Training in swimwear is not permitted. Please place a towel on the equipment when exercising.
Behaviour in the Pool Area
The general rules of rest and relaxation in a wellness area apply. Please shower before and after using the pools and saunas. Water toys, balls, air mattresses, etc., except for swimming aids, are not permitted. Noise, jumping from the edge of the pool or otherwise disturbing other guests must be avoided at all times. The management reserves the right to refuse entry to guests displaying disruptive behaviour towards others. In such cases, there will be no refund of the entrance fee.
Reservation of Sunbeds
We ask you not to reserve sunbeds with towels. The pool staff are responsible for clearing unused sunbeds and returning any items left behind to our lost property office.
Use of Electronic Devices
The use of mobile phones, tablets and computers, particularly cameras, is prohibited to respect the privacy of other guests. To maintain a peaceful environment, we ask you to speak quietly and refrain from making phone calls.
Smoking, Eating and Drinking
Please be informed that smoking is prohibited throughout the ADLON POOL. Please use the Elephant Bar or designated smoking areas.
Please understand that eating is prohibited in all wet and relaxation areas. You are welcome to use the designated area in the roundabout by the bar to order and consume food and drinks. Bringing food and drinks with you is not permitted.
We wish you a relaxing and enjoyable stay at the ADLON POOL and thank you for your understanding and cooperation in complying with these rules.