Health and Safety

At Kempinski Hotels, we are dedicated to delivering a beautiful performance and to creating moments when luxury is felt. During changing times, our promise to let you experience the warm-hearted and renowned Kempinski service remains the same. Our top priority is to ensure your well-being, safety and comfort and make you feel confident about exploring our wonderful world.


Kempinski White Glove Services

White glove' has always been a symbol of luxurious service and elegance. Guided by global health and safety recommendations, we have implemented White Glove Services in our hotels worldwide. This initiative influences your guest journey throughout your entire stay, in line with local and national legislation. 

Enhanced cleaning and disinfection procedures have been implemented in guest rooms, lifts, public areas, and back-of-house areas. For your convenience and comfort, sanitising stations are available in all public areas of our hotels, and we have a full suite of policies and procedures that can be reactivated as required.

Thank you for your continued trust in Kempinski Hotels. We look forward to welcoming you again very soon.