Frequently Asked Questions

Where is Kempinski Hotel Gold Coast City Accra located?

Kempinski Hotel Gold Coast City Accra is located in the central business district of Accra, just 7 km away from the Kotoka International Airport and next to the National Theatre and International Conference Centre.

What is the address of Kempinski Gold Coast City Accra?

The address of Kempinski Gold Coast City Accra is:

Kempinski Hotel Gold Coast City Accra

Ministries, Gamel Abdul Nasser Avenue, PMB 66

Ghana

What popular attractions are close to Kempinski Gold Coast City Accra?

Kempinski Hotel Gold Coast City Accra is ideally located in central Accra, with the National Theatre, Kwame Nkrumah Memorial Park and Mausoleum, National Museum, Arts & Craft Centre, Black Star Square and the largest open-air market, Makola Market, just minutes away from the hotel.

What languages are spoken by staff at Kempinski Gold Coast City Accra?

Languages spoken by staff at Kempinski Hotel Gold Coast City Accra include English, French, Arabic, Hindi, Swahili and German.

Does Kempinski Gold Coast City Accra offer free Wi-Fi?

Yes, Kempinski Hotel Gold Coast City Accra offers complimentary Wi-Fi in all rooms as well as in all public areas.

What is there to do at Kempinski Gold Coast City Accra?

Kempinski Hotel Gold Coast City Accra is your business and lifestyle destination in the heart of the city. A number of restaurants and bars such as the Papillon and Gallery Bar serve up local and international cuisines as well as fine drinking experiences. Other property amenities include a 3,000 sq m Resense Spa, a tennis court, a gym, a swimming pool, cycling, a beauty salon and gentlemen’s grooming services, among others.

What are some of the room amenities at Kempinski Gold Coast City Accra?

Several room amenities are made available for a comfortable stay at the Kempinski Hotel Gold Coast City Accra, including complimentary minibar (soft drinks), air conditioning, an in-room safe and a smart TV.

What food and drink options are available at Kempinski Gold Coast City Accra?

On-site restaurants and bars are available at Kempinski Hotel Gold Coast City Accra, which offer Mediterranean, European, Oriental and regional Ghanaian buffet, a la carte services, light snacks, quintessential afternoon tea, and the finest wines from Italy, France and South Africa, amongst others.

Is parking available at Kempinski Gold Coast City Accra?

Yes, Kempinski Hotel Gold Coast City Accra offers free parking for all guests at the hotel.

Are there opportunities to exercise at Kempinski Gold Coast City Accra?

Yes, guests are free to use our well-equipped fitness centre or head outdoors to use the tennis court or bamboo bicycles.

Is there a spa at the Kempinski Gold Coast City Accra?

Yes, our 3,000 sq m luxury Resense Spa spans across three floors, offering traditional European treatments with 10 treatment rooms, hammam, sauna, steam room and whirlpool baths, a men’s and women’s salon, a gym, an outdoor swimming pool and a spa café.

Does Kempinski Gold Coast City Accra offer any business services?

Yes, the Business Centre at the Kempinski Hotel Gold Coast City Accra is equipped with modern technology for printing or copying, first-class service with high-speed internet and a dedicated team on hand to assist with guest requests.

What are the check-in and check-out times at Kempinski Gold Coast City Accra?

Check-in at Kempinski Hotel Gold Coast City Accra is from 15:00, and check-out is until 12:00.

What is the phone number of Kempinski Gold Coast City Accra?

Kempinski Hotel Gold Coast City Accra can be reached by dialling +233 24 243 6000.

What is the email address of Kempinski Gold Coast City Accra?

Contact the hotel via email at [email protected].

Does Kempinski Gold Coast City Accra have any airport shuttles?

Yes, we offer complimentary hourly shared shuttle services. Kindly email [email protected] or contact our concierge team at +233 24 243 6000 with your travel details for assistance.

Does Kempinski Gold Coast City Accra offer any wedding venues?

Yes, Kempinski Hotel Gold Coast City Accra offers indoor and outdoor event venues for weddings. Kindly contact our dedicated team by emailing [email protected] for assistance.

Can you smoke inside Kempinski Gold Coast City Accra?

Smoking in guest rooms and in public areas is not permitted. Designated areas for smoking are available.

What is your pet policy?

Unfortunately, no pets are allowed on the hotel premises.

What are the health and safety procedures at Kempinski Gold Coast City Accra?

Guided by global health and safety recommendations, we have implemented White Glove Services in our hotels worldwide. Enhanced cleaning and disinfection procedures have been implemented in guest rooms, lifts, public areas, and back-of-house areas.

What is the cancellation policy at Kempinski Gold Coast City Accra?

Our cancellation policy depends on the rate or type of accommodation and seasonality of the stay period being booked.

Our promotional rates are typically non-refundable, while our best flexible rates are 7 days, 14 days and 30 days prior to the date of arrival. Kindly check what conditions might apply to each option when making your selection.

Do I require permission for filming and photoshooting?

You will require a permit for filming or photography at Kempinski Hotel Gold Coast City Accra if professional cameras are being used or you are conducting pre-wedding or birthday shoots. You do not necessarily require a permit if your equipment is limited to nothing more than a smartphone camera.

Kindly contact the marketing team at [email protected] to obtain permits for video or photoshoots. Please be informed that our photography permit is subject to availability and requires management approval. The permit does not serve as a final confirmation, and the hotel reserves the right to cancel the permit without prior notice.

Can I use a drone for filming and photo-shooting?

Unfortunately, the use of drones for filming or photoshooting is not permitted.