Kempinski in the News
Kempinski Hotels named as 2025 Gallup Exceptional Workplace Award Winner for Fourth Consecutive Year
Geneva, 13 March 2025 – Kempinski Hotels has been recognised as a winner of the 2025 Gallup Exceptional Workplace Award (GEWA), marking the fourth consecutive year the company has received this prestigious accolade. This award recognises organisations that cultivate a workplace culture promoting high levels of employee engagement, well-being, and business performance.
Despite significant challenges in a rapidly evolving work environment, Gallup found that Kempinski Hotels continued to engage and develop its employees in innovative ways, setting new benchmarks for workplace excellence.
“Becoming a four-time GEWA winner is a clear testament to our mission of creating an engaging and supportive work environment for our 19,000 employees. Employee engagement is in our DNA, driving business performance, innovation and exceptional guest experiences. Having recently joined Kempinski Hotels this award humbles me and strengthens my commitment to building a positive, inclusive culture that empowers talent, nurtures creativity, and fosters a sense of belonging.” says Karin Raguin, Chief Human Resources Officer, Kempinski Hotels.
Since the first Kempinski Employee Engagement Survey in 2017, the Group has witnessed a steady improvement in engagement levels over the years. There has been a notable acceleration, with the mean engagement score climbing to 4.40 in 2021 and 4.43 in 2023. This positive trend culminated in a significant peak of 4.49 in 2024, reflecting a growing sense of connection, motivation, and satisfaction among Kempinski Hotels’ employees. The company has made substantial investments in talent selection, training, and development, fostering a positive work environment and enhancing employee well-being.
“Congratulations to this year’s Gallup Exceptional Workplace Award winners for setting the standard for a thriving workplace. Your commitment to creating an environment where employees feel valued, heard and empowered to do their best work is truly remarkable. By prioritising both people and performance, you are shaping the future of work and proving that exceptional workplaces drive real results,” said Jon Clifton, Gallup’s Chief Executive Officer.
Gallup’s meta-analysis on team engagement and performance is the most comprehensive workplace study ever conducted, with data on more than 3.3 million employees in 347 organisations across 53 industries and 90 countries. Highly engaged organisations significantly outperform their peers on important business outcomes, including customer ratings, profitability, productivity, turnover, safety incidents, shrinkage, absenteeism, quality, wellbeing and organisational citizenship.
For a complete list of GEWA winners, visit the 2025 Gallup Exceptional Workplace Award Winners page. Learn more about the awards here.