Lady in Red

At the heart of Kempinski is the remarkable people who look after each and every guest attentively and thoughtfully.

The most attentive host

The Lady In Red is your personal dedicated concierge. She knows everything about the city and can offer personalised recommendations on what to see and do in Bali. For more than a decade every guest has been welcomed by our Lady in Red, providing thoughtful, individual and intuitive help and expertise. Dressed in striking red, this impeccable host has unrivalled knowledge about the hotel and the local area.